We are currently in alpha and sometimes people forget that the reason they are in the game is to test various gameplay features and functions. If you encounter an issue, you submit a detailed description and move on. We are an indie production and have limited resource and we don't need testers who are actively causing issues either with the ticket system, in chat, or even on the forums. This is not a released game and you are a tester, it should be viewed as a privilege rather than a right and sometimes people come into this expecting it to function as it is a AAA released game - which it is not. Even those aforementioned AAA released games have queues for their ticket system.

TL;DR: You are testing an indie game that is in development and if you cause trouble then we reserve the right to remove you as a tester. You agree to the EULA and Code of Conduct and we expect everyone to abide by the terms in which they have agreed.