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kryptonniq
04-14-2018, 01:39 PM
Hello all,

I played the alpha a while back and just came back to check out the game again. I purchased and downloaded the current version on Steam but upon first launch I wasn't thinking and clicked that I am a new player so I had to create a brand new character. I can't seem to figure out if there is a way to merge my alpha account with my Steam account at this point to get my old characters back. I tried deleting and re-installing the game but the only option I have is to log in with Steam. Is there a way to do this since I mistakenly chose that I am a new player on the first launch? Any help would be appreciated!

Citan
04-14-2018, 03:50 PM
If you send an email to support@projectgorgon.com with your alpha account info, we can decouple your Steam account from the new account you made, so you'll be prompted again to enter an alpha account name. Two caveats: it takes us a couple of days (on average -- lots of tickets right now), and the characters you've made on your new account will become inaccessible. We don't currently have a way to merge characters between accounts.

kryptonniq
04-14-2018, 03:58 PM
If you send an email to support@projectgorgon.com with your alpha account info, we can decouple your Steam account from the new account you made, so you'll be prompted again to enter an alpha account name. Two caveats: it takes us a couple of days (on average -- lots of tickets right now), and the characters you've made on your new account will become inaccessible. We don't currently have a way to merge characters between accounts.

Citan,

That's awesome! Thank you so much. I'll send an email right now. I'm not too attached to my new character so I don't mind losing her in lieu of getting my old character back. I appreciate the response.