Reference Support Thread:
"MAC OS Users should be able to locate the log at /Users/username/Library/Logs/Unity/. It may be named player.log instead of the above-referenced title."
Reference Support Thread:
"MAC OS Users should be able to locate the log at /Users/username/Library/Logs/Unity/. It may be named player.log instead of the above-referenced title."
Possible Temporary Fix
Apply each step individually/seperately.
- Reset ALL 3D Window Settings to (0) Zero in Advanced Overrides.
- Set ALL 3D Window Settings to (1) One in Advanced Overrides.
- Reset ALL 3D Window Setttings to default (no overrides).
- Set Water to (2) two.
- Set Quality to Good, disable auto-adjust.
Please report back here if this improved your gameplay.
All those things dont work for me Silvonis. I tried everything. I have to log in from my husband's pc to get one of my alts in serb send my main to starter island every time i get close to serb town...I will send the log file to Eric asap
****UPDATE****
I did all that again.... It worked fine till i reached the turn to Tadion in merchants quarter... then came the spinning ball of death!
log on its way...![]()
Last edited by Rowina; 05-10-2017 at 01:43 PM.
Log Sent to email.
Thank you :-)
So it seems that doing those things helped me actually load into Serbule but as as I walk around I cannot make it more than a minute or 2 before lock up as it did before.
It seems that may have been a fluke though because now completing those steps doesn't help me at all anymore. I keep attempting new combinations but nothing seems to be working![]()
Last edited by Moki Mofiki; 05-10-2017 at 05:53 PM.
If you have not sent in your crash log already, please refer to the sticky thread in the support section and send in your log as it will be extremely helpful as we continue to debug the situation(s). Thanks!
What is Advanced Overrides?
No, wait, I figured it out.
Logs sent.
Last edited by Crissa; 05-10-2017 at 07:45 PM.
Log sent to support email address, thank you.
So I logged in after updating and instant lock up. My avatar is in Rahu so nothing to do with Serbule. The previous update had no effect on Rahu and was running smooth everywhere besides Serbule.
Relogged with an Alt and unstuck my main. All was smooth on Noob Island so I decided to Die and enter the light. There in the afterlife all was smooth as well.
Went to Serbule and instant lock up.
EDIT: I will continue messing with it tomorrow but its late and I have to get some sleep. Those of you on Mac I am interested to hear if things are worse or the same for you.
Last edited by Moki Mofiki; 05-11-2017 at 09:37 PM.
As noted in the patch notes, unfortunately, there were no MAC specific fixes in this patch. Please remain patient as we continue to work through the issues.