Hello, I was doing fine, but now one of my characters is stuck in Serbule Hills.

I created the character, did some of the starting favors and things on Anagoge, learned skills, explored, etc... Then I found that spider cave, explored it and found the shield, and left to Serbule Hills. After exploring that map a little and following a sign I reached the inn, talked to the npcs, did some favors since I was looking for the shield skill since the start, learned teleportation magic... Then I was "Ok, let's go to the island again and finish the things there", but nope. The game crashes every time I try to enter a new zone: the cave, north to Serbule, etc...

Can someone try to help me? I already tried the repair function on the launcher and reinstalled the game completely, but nothing changed.