I registered and played about a year ago and clicked the link to have my username/passwords sent to me, as I forgot them, and it said my email wasn't recognized. So I tried to create a new account which went through successfully but I never received the verification email. I came back and tried to register again and it then told me that I was blocked and to contact an administrator if I felt this was in error. Why would I be blocked from registering or playing the game?