Welcome to Project: Gorgon!

Project: Gorgon is a 3D fantasy MMORPG (massively-multiplayer online role-playing game) that features an immersive experience that allows the player to forge their own path through exploration and discovery. We won't be guiding you through a world on rails, and as a result there are many hidden secrets awaiting discovery. Project: Gorgon also features an ambitious skill based leveling system that bucks the current trend of pre-determined classes, thus allowing the player to combine skills in order to create a truly unique playing experience.

The Project: Gorgon development team is led by industry veteran Eric Heimburg. Eric has over a decade of experience working as a Senior and Lead Engineer, Developer, Designer and Producer on successful games such as Asheron’s Call 1 and 2, Star Trek Online and other successful Massively Multiplayer Online Games.

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  1. #1
    Junior Member Galdanor's Avatar
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    Bought the game: Can't create an account or sync with my old account

    Hello guys,

    like the title says, i bought the game but can't play it.

    1. I start the game and the launcher appears.
    2. After that i click on the "Log in" button.
    3. Then two new buttons appear "I'm a Brand New Player" and "Use Existing Alpha Account".
    Additionally a Status appears on the bottom of the windows "Status: This Steam account is not associated with any Project Gorgon account".
    4. If i click on the button "I'm a Brand New Player" and click "Creake a New Account !" after that, nothing happens.
    The screen stays the same, no new buttons appear or whatever.
    5. The same happens when i click "Use Existing Alpha Account" and enter my Alpha Account Data.
    A new button "Snyc My Accounts!" appears but after clicking it, nothing happens.

    Thats really frustrating, because i really loved the game back in Alpha and wanted to enjoy it again.

    Another weird thing is, that i couldn't log into the Forum with my Steam Account.
    It didn't worked.
    I had to create a new forum account.

    I really hope that someone can help me.

    Best regards

    Update: Found a note from one of the developers in one of the steam discussions.

    From Jackencola:
    The May 28 patch introduced a bug that is preventing automated account creation and alpha account linking. We are aware of the issue and are hoping to have the problem resolved sometime next week.

    In the meantime, we will be happy to perform this process manually for you. For the benefit of others, I'll include extra details for them as well.

    For new players:
    Send an e-mail to support@projectgorgon.com containing the following information - Your SteamID64 and your active Steam username. If you have multiple steam names, please use the one that is actively showing in the upper right corner of your Steam client.

    For returning players trying to reclaim an alpha game account:
    Send an e-mail to support@projectgorgon.com containing the following information - Your SteamID64 and your Gorgon alpha account username. For identification purposes, it is best to submit the e-mail from the address that is tied to the alpha account. If that is not possible, then at least mention that address in your request.

    We apologize for the inconvenience and will try to get you online as quickly as we can.
    And after checking it is mentioned above the update notes in the launcher too.
    Would be good to know something like this before you buy a game.
    Last edited by Galdanor; 05-30-2020 at 02:45 PM.

  2. #2
    Senior Member ShieldBreaker's Avatar
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    The patch to fix this is going to be coming tonight around 10-11pm EST.

    The problem is only 2 days old, and the game is in Early Access. The devs have apologized for the inconvenience.

  3.   This is the last staff post in this thread.   #3
    Administrator Citan's Avatar
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    The patch is now out on Steam. And again, I'm sorry for the bug. When we understood what was going on, we fixed it as quickly as we could.

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