Turning in Crash Reports

[Greyfyn]

Random crashes! Yup, it happens. This thread collects information about what to do.

Instructions:
1) You have to do this right after the crash and before you start the game again.
2) Find your output_log.txt . It should be at C:\Users\user\AppData\LocalLow\Elder Game\Project Gorgon
2a) Here's the path for linux: ~/.config/unity3d/Elder Game/Project Gorgon/Player.log
3) Zip it up. (example below)
4) Send it in to support@projectgorgon.com

**Note, you have to replace the term \user\ in that path with the name you use on your own computer.


Here are some wiki and forum threads regarding this issue:

How to find the output file:
http://wiki.projectgorgon.com/wiki/How_to_Report_a_Client_Crash

These are related posts if you have additional issues:
https://forum.projectgorgon.com/showthread.php?136-Project-Gorgon-Support-Troubleshooting-Read-First!&p=815#post815
https://forum.projectgorgon.com/showthread.php?472-Update-Notes-May-9-2017&p=4108&viewfull=1#post4108

https://i.imgur.com/t0VQ3an.png

[jackybah]

Hey Grey,

The Wiki references
"You may also find a folder with an odd numerical name. This folder is automatically created by Unity (which explains the odd numerical name) when the game client crashes and contains the most valuable information for tracking down the crash. "

I do not see that in your post. Are you sure that info isn't necessary ?

Kind regards

Jack

[Greyfyn]

I think this is correct now, as it stands.

Some of the older info was pre-steam, which is why I made a fresher post.

But yes, I definitely want the information to be correct; the thread will be updated when needed. Thank you for your attention to this, Jack.

[Greyfyn]

Bumping this post.

There have been more reports of crashing.

Please pass this information on to other players who mention crashing.

[Greyfyn]

Bumping this post for Jzor. Good luck to you!

[Murk]

You can paste this into explorer to go to the right place:

%userprofile%\AppData\LocalLow\Elder Game\Project Gorgon

[Greyfyn]

Bumped due to multiple players reporting random dc.