"Sorry, you're not allowed to log in right now."

[Ohtani]

Character: Ohtani

I have been using the Steam Launcher for a couple of days now without any issues, but tonight when I tried to log back in I was greeted with the following message on the launcher home screen: "Sorry you're not allowed to log in right now."

What I've tried:

Restarting computer
Restarting Steam
Uninstalling/reinstalling Project Gorgon via Steam

I've also sent an email to support but I figured it would be beneficial to post this on the public boards for anyone else who may be experiencing a similar issue.

[Ohtani]

Output_Log file results:

Initialize engine version: 2017.2.2p1 (31794ac12ad1)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: Intel(R) HD Graphics 4000 (ID=0x162)
Vendor: Intel
VRAM: 880 MB
Driver: 9.17.10.2932
Begin MonoManager ReloadAssembly
- Completed reload, in 0.120 seconds
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

Setting up 2 worker threads for Enlighten.
UnloadTime: 2.157596 ms
Thread -> id: 2090 -> priority: 1
Thread -> id: 139c -> priority: 1
Loading preferences from C:/Users/Craig/AppData/LocalLow/Elder Game/Project Gorgon/GorgonConfig.txt

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Applying special settings:

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

UICastingBar set to 165440

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

UIBoxSelectionController.OnEnable

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

UIBoxSelectionController.OnDisable

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
WARNING: Shader Unsupported: 'Hidden/Nature/Tree Creator Bark Rendertex' - Pass '' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/Nature/Tree Creator Leaves Rendertex' - Pass '' has no vertex shader
UnloadTime: 2.993048 ms
************** Logged into steam as d3scride

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)


Unloading 3 unused Assets to reduce memory usage. Loaded Objects now: 53798.
Total: 67.059274 ms (FindLiveObjects: 2.480453 ms CreateObjectMapping: 3.926380 ms MarkObjects: 60.509083 ms DeleteObjects: 0.142454 ms)

OS: Windows 7 Service Pack 1 (6.1.7601) 64bit : Microsoft Windows NT 6.1.7601.0

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Graphics Device: Intel(R) HD Graphics 4000

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Mem: 8077 system, 880 gfx

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

New Network State: Connecting... (Unconnected -> Connecting)

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Connect succeeded!

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

EVENT(Ok): connected, url=s0.projectgorgon.com, port=9002

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

New Network State: Connected (Connecting -> ConnectedButNotLoggedIn)

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

GOT AUTH SESSION TICKET RESPONSE! k_EResultOK

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Ticket #4 (https://forum.projectgorgon.com/usertag.php?do=list&action=hash&hash=4) is 14000000C394884115AE4E5B5A7DBF0101001001038DC95A18 0000000100000002000000E290362F00000000CC5A08000300 0000B200000032000000040000005A7DBF01010010019C3B05 00E290362F1002A8C000000000468EC95AC63DE55A0100DFE2 0000000000003B57E7BD2363F26260C0BF76690474BB327118 757AC4C0AFEE5C5C25F9CE07A13DBC60A76948DFCED62AF94A 5AD241D96355928B044CFAA4D883399665B2713687ABE22AAD F0B07383AD3BE4CECCB7A752B5F0EB27CCF87E5AD6BA430CF4 87AF36267C91B1A1BC31487A104A9B380F683F1482503E91BB F2EE5CBEB312E8B49D

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Parsed http://client.projectgorgon.com/fileversion.txt's contents of "301". File version is now 301

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Downloading config file http://client.projectgorgon.com/clientconfig.json?ts=636587448195253659

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Parsed http://client.projectgorgon.com/clientconfig.json?ts=636587448196263717's contents. File version is now 301

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Factories are initialized!

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

EVENT(Ok): factoriesInitialized

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

New Network State: Logging In... (ConnectedButNotLoggedIn -> LoggingIn)

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

New Network State: Not Connected To Server! (LoggingIn -> Unconnected)

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

ReadProc ending!

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Lost connection to server! Reason: Connection lost while reading messages

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Coroutine continue failure

(Filename: Line: 64)

Cancelling Steam Auth Session Ticket #4 (https://forum.projectgorgon.com/usertag.php?do=list&action=hash&hash=4)

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Shutting down cleanly!

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

UICastingBar set to null

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

[Ohtani]

I was told the on-board graphics in the log file is a Windows 7 related bug? (I confirmed via NVIDIA Control Panel that the default is my Geforce GPU).

[Ohtani]

SOLVED: Modem reset